A customer’s notice of cancellation must be received at least one week before the live lecture date in order for the customer to receive a refund. There is a $15 processing fee, per day, for all live lecture cancellations, regardless of how far in advance you notify us of the cancellation. No refunds will be made for requests received after that time. Instead, a full credit, which can be used on a future purchase, will be issued.
If you have already rescheduled to a later Bridge the Gap program since your original purchase, we will not be able to issue you a refund. However, we are happy to continue rescheduling you until you are able to attend. Cancellations must be received in writing by email to [email protected] Refunds will be issued in the same form in which payment was made. Please allow two weeks for processing. Registrants who cancel will not receive seminar materials.
We do not offer refunds on online courses or online packages.
We do not offer refunds on CD courses or CD packages.
Discount After Purchase
If you purchased a live lecture, online course, or online package and later received a promotional email with a discount code or a lower price, we will be happy to honor that discount on your next purchase, but unfortunately we cannot refund you the difference in price since your recent purchase.
If you have received multiple promotions, with different codes, you cannot combine discount codes. Only the most recent discount code will be applied to your purchase.
If there is a technical problem caused by Marino Legal, a full refund or credit will be granted.
Inclement Weather Policy
In the event that severe weather conditions mandate that any live CLE event be canceled, all registrants will be switched to another live event day(s) of their choice. Registrants should contact our office via email at [email protected] or phone (212) 249-3779 to let us know which day(s) they would like to attend in place of the cancelled date(s).